United States

 
Ansaldo STS USA delivers solutions that help meet your organization’s operating goals with the greatest value. Expert project management assures on-time and on-budget project completion. Our extensive organizational resources provide exceptional service and support.
 

• Engineering Support - Our experienced engineering service team helps design, retrofit and maintain your rail infrastructure. Services include field surveys, circuit design, material procurement, installation supervision, factory testing, installation, and field tests.
• Inspection Service – Field inspection services help maintain the safety of your signaling and control equipment. Make Ansaldo STS USA a part of your mandatory inspection programs.
• Rapid Action Information Link (RAIL) Team – When you need accurate, specific answers to respond to critical situations, the RAIL team is here. Every hour of every day, every day of the year, our customer support engineers are on call providing the knowledge and support to recover system disturbances. Our maintenance escalation program quickly mobilizes a team of engineers to deal with the most serious situations. Phone: +1 800.652.7276 ask for RAIL Team.
• Repair and Return Service – Our service centers are equipped to repair products of all major product suppliers. All repairs use OEM replacement parts and are backed by our warranty program. Normal turn around time is less than 30 days.
• Remanufacturing Service – All major brands of ground equipment, mechanical and electro-mechanical products can be remanufactured to “like-new” condition and backed by an extended 1-year warranty.