For Ansaldo STS social responsibility translates into the daily focus and care of its relations with stakeholders. It understands their needs and expectations due to the definition and implementation of specific tools for dialogue and interaction.

Ansaldo STS has presented the different ways it interacts with its stakeholders in this report, distinguishing between:

  • information sessions: one-way communication by the company to stakeholders;
  • consultation/dialogue: when the company asks for stakeholders’ opinions (e.g., through surveys, polls, focus groups, etc.) or sets up permanent discussion groups;
  • partnership: partnerships: specific projects carried out and/or managed with stakeholders.  

CUSTOMERS

INFORMATION SESSIONSCONSULTATION/DIALOGUEPARTNERSHIPS
Periodic project meetings Customer satisfaction survey Joint venture agreements
Meetings with customer senior and top management Hazard Workshop to test the safety
of products and solutions
Participation at trade fairs,
conferences and opening ceremonies
Open Day to collect feedback
from end users
Communication via the social media    

HUMAN RESOURCES

INFORMATION SESSIONSCONSULTATION/DIALOGUEPARTNERSHIPS
Communications about the company’s
performance, delivery of its main projects,
acquisitions of new orders
Climate analysis through launching
of a global yearly survey
Partnership with the Electrical Engineering Department of the University of Genoa, joining the career guidance committee. Laying the foundations for a scholarship initiative aimed at promoting engineering studies and investing in new graduates
Assessment of managers by groups of peers (360° for executives)

Collaboration with the Department of Civil, Construction and Environmental Engineering of the University of Rome “La Sapienza” in relation to the Level II Masters in “Infrastructural and Rail Systems Engineering”

  Talent selection and development programs  
  Coaching sessions for international work teams (Project team effectiveness)  

SUPPLIERS

INFORMATION SESSIONSCONSULTATION/DIALOGUEPARTNERSHIPS
Requests for information,
references, catalogues, etc
Requests for technical and price bids; negotiations Medium to long-term supply contracts
  Online survey of sustainability issues
(TenP of Global Compact Network Italy Foundation)
 

BANKS

INFORMATION SESSIONSCONSULTATION/DIALOGUEPARTNERSHIPS
Invitations to participate in deals Meetings to present projects
and their details
Partnership for the guarantees related to the O&M Riyadh Metro and O&M Riyadh Princess Noura, mRing 3 Copenhagen, Tel Aviv Red Line, Mumbai Line 3 and the Florence Hub projects
Communication and presentation
of project data
Negotiation of terms and prices Partnerships and beauty contests for the guarantees related to the newly acquired projects: Framework ERTMS Germany, Transitio Mälab Sweden and IRICAV 2
    Partnership for the negotiation of new credit letters

INVESTORS/FINANCIAL/ANALYSTS

INFORMATION SESSIONSCONSULTATION/DIALOGUEPARTNERSHIPS
Roadshows Roadshows  
Conferences Conferences  
Video conferences Video conferences  

ITALIAN AND EU PUBLIC INSTITUTIONS

INFORMATION SESSIONSCONSULTATION/DIALOGUEPARTNERSHIPS
Institutional communications
(internet news, press releases, etc.)
Consultations about potential partnerships for research projects Joint research projects

LOCAL AUTHORITIES/PUBLIC ADMINISTRATION

INFORMATION SESSIONSCONSULTATION/DIALOGUEPARTNERSHIPS
Regular institutional communications Charity Day  

LOCAL COMMUNITIES

INFORMATION SESSIONSCONSULTATION/DIALOGUEPARTNERSHIPS
Reports on the progress of projects
to the local community
Participation in local stakeholder committees Participation in programs to develop local communities
  Customer satisfaction of rail users  

TRADE ASSOCIATIONS

INFORMATION SESSIONSCONSULTATION/DIALOGUEPARTNERSHIPS
Institutional communications
(internet news, press releases, etc.)
Consultations about potential partnerships for research projects Joint research projects

MEDIA

INFORMATION SESSIONSCONSULTATION/DIALOGUEPARTNERSHIPS
Regular institutional communications Consultations for more details of specific issues  

DIGITAL USERS/SOCIAL NETWORK

INFORMATION SESSIONSCONSULTATION/DIALOGUEPARTNERSHIPS
Regular institutional communications Ongoing communications and
regular updates of the website
Partnerships with social networks to develop web communications and relations