Climate Analysis

Ansaldo STS has always been careful to monitor the corporate climate, which is considered one of the "thermometers" to measure the level of satisfaction of people about their work environment, as well as the professional expectations.

In recent years Ansaldo STS has consistently used the Survey as the main instrument of investigation, implementing a series of improvement actions to respond appropriately to the needs and expectations of people.

The results related to the "engagement" dimension are very satisfactory, also when they are compared with the market. The analysis of the date revel a strong sense of pride that people fell for the belonging to the Ansaldo STS and Finmeccanica Group.

Ansaldo STS, in cooperation with Finmeccanica, which standardised a procedure for measuring people's satisfaction within the company through the "Business Culture Project", has been able to analyse this element of the company's environment by distributing dedicated questionnaires to all employees, thus gaining the opportunity to compare their level of satisfaction and expectation with that of all the resources of the Finmeccanica Group, according to a constructive benchmarking perspective aimed at continuous improvement.

The overall results were very positive: 66.0% of favourable opinions mean +4.2 percentage points compared to the previous Survey and +9.0 points compared to the average Group data.

Satisfaction with one's job and with working in the company is at an excellent level and in line with 2008 data.
This is also true as regards the perception of the appreciation of one's work by managers, colleagues and clients.
The sense of belonging to the company and to the Group is high and exceeds both the data recorded in the previous Survey and the average Group data. As regards the fi gures, an extremely positive deviation from the average Group data is shown in all values. The perception of the client and of relations with the market is good and has increased since the previous Survey. The perception of the survey is still very good, both as regards the utility of it being repeated over time, and as regards confi dence in the fact that the company and the Finmeccanica Group will take the results into consideration and take targeted improvement actions.

The Survey analyses the people’s perception with respect to 8 categories. Below are summarized the results relating to each area of interest:

1. Employee Engagement. The result of this category (68.4%) is certainly very positive, both in terms of deviation from the average Group data (60.2%), and in terms of growth compared to the data from the previous survey (62.9%).
2. Corporate Identity. The company ranks third within the Group. The 2010 results (58.5%) show a growing trend compared to the previous Surveys (50.9% in 2008 and 45.8% in 2006) and a positive gap compared to the average Group data (49.7%).
3. People Development. The company is placed in the upper part of the Group's ranking also in this category.
   The result (55.6%) is higher than the average Group data (47.5%) but lower than the data recorded in the previous Survey.
4. Leadership. The result (63.7%), very good in absolute terms, has improved from 2008 (59.2%) and compared to the average Group data (53.0%). It ranks 2nd within the company; the communication style and the ability
   to motivate employees are positioned above the average data.
5. Performance. L’azienda si posiziona al terzo posto nel ranking di Gruppo. Questa dimensione (71,6%) risulta molto positiva in termini assoluti, in leggero aumento sui risultati della Survey 2008 (70,5%) e con uno scostamento positivo verso il dato di Gruppo (64,1%). Troviamo inoltre risultati positivi in tutti i paesi ove l’azienda è presente.
6. Innovation and Change.An excellent result (61.1%), both in absolute terms and compared to the 2008 Survey (55.2%). The positive delta compared to the average Group data (46.3%) is also wide. The company ranks first within the Group
7. Multicultural Collaboration. The results in this category (60.5%) have improved signifi cantly compared to the 2008 results (44.7%). The deviation from the average Group data (52.2%) is wide. The company is placed in the upper part of the Group's ranking.
8. Market and Customer Focus. Similar considerations may also be made as regards this category.
   The result is high (80.4%), showing a signifi cant growth compared to the 2008 Survey (74.0%) and is higher than the average Group data (70.7%).

Case studies

JOB SAFETY ANALISYS

The Job Safety Analysis technique is based on the assumption of shared and disclosed safety, uses the Visual Safety methodology and is of a bottom-up type. The analysis of everyday work situations is the starting point where internal staff (workers and supervisors), together with sector specialists, identify risk management solutions to transmit in a simple and immediate manner to all other colleagues at work.
During the Safety Yes tour in 2009, Ansaldo STS carried out several Job Safety Analyses based on real situations at single sites; they started from photographic reports prepared by a team of teachers from Solve Consulting to stimulate work with mixed groups comprised of staff from Ansaldo STS and staff from contractors or partners.
The result was the creation of real Job Safety Analyses full of practical ideas which can be immediately applied since they are shared from the bottom up.

CUSTOMERS AND RAILWAY SECTOR

Ansaldo STS organises periodical meetings between the technical and commercial staff of the company and the most qualified representatives of the different railways and metros that have been built, for the purpose of identifying current, emerging and future needs of its customers, of both a functional and a performance nature.
During these meetings, technologies, platforms and processes being developed or being assessed by internal innovation and/or Research & Development bodies, are also presented.
Ansaldo STS actively participates in seminars, conferences and exhibitions in the railway and metro industry, through briefs, round tables and stands, in order to present currently available products and/or products being developed, identifying the best solutions available with the lowest technological and economic impact.

Moreover, the company attends work groups at European level aimed at identifying and defi ning the necessary developments in the railway sector in order to achieve results that are mutually benefi cial to the railway industry and railway operators. For instance, the adoption of new standards capable of reducing the developments that are necessary any time a new product is adopted from another railway entity, whether European or non-European.